Locate Asset Tag and Serial Number
To find the asset tag on an iPad:
Lift the kickstand on the back of the case
The asset tag is the 6 digit number located on the sticker
To find the serial number on the iPad:
From the home screen, select the Settings app.
Select the General tab, then select About.
The Serial Number will ...
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Verify the Wi-Fi is turned on in Settings
Open Settings > Wifi > It should say, "Student" or "Staff"
Go to:
Go to Settings > General > Transfer or Reset iPad > Reset.
Once the iPad loads, open the Jamf Trust app
Click Enable if it prompts you to
Now try opening Chrome or Google Classroo...
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The keyboard isn’t working? Try this!
Turn iPad off
Remove iPad from case
Wipe contacts on case and side of iPad
Replace in case
Turn iPad on
If the keyboard still is not working:
Settings - General - Transfer/Reset - Reset all settings
If that doesn’t work, submit a ticket to help@oes14...
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Click on the link below to access iPad Tips and Tricks:
iPad Tips and Tricks
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The following video will explain how to print from your TA iPad:
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To update the iPad to the newest version, do the following:
1. Click on the Settings Icon:
a) Under Settings select the “General Tab”
b) Under General choose Software Update to begin:
i. Click Download and Install
ii. Cli...
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